Refund Policy

Last updated: October 1, 2025

Introduction

This Refund Policy explains the circumstances under which refunds may be available for Sora 2 AI Video services and purchases.

Subscription Refunds

We offer refunds for subscription services under specific conditions:

• Request must be made within 3 days of purchase
• Usage must be 200 or fewer credits
• First-time subscribers only

Response Time Commitment

We commit to responding to all refund requests within 3 business days.

Subscription Management

You can manage or cancel your subscription anytime through the Customer Portal accessible from your user dashboard.

Credit Purchases

All credit purchases are final and non-refundable.

Contact

For refund requests, contact us at [email protected]